Returns & Exchange Policy
Thank you for shopping at RosalynCandy.com! We appreciate you support. Please review our policy below before making a purchase.
Return & Refund Policy
All Sales Are Final
Due to the custom nature of our merchandise and limited production runs, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed.
Order Issues
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at rosalyncandy@yahoo.com with your order number and photo of the issue. We'll review the situation and do our best to resolve it with a replacement.
Shipping Delays
A tracking number will be provided via the email you provided once your order ships. We are not responsible for delays caused by carriers or incorrect shipping information provided at checkout. Once your package leave the fulfillment center, delivery times are beyond our control. View our Shipping Policy.
Digital Products or Music
If digital items or download are sold, they are non-refundable once delivered or accessed.
Contact
If you have any concerns about your order email us at rosalyncandy@yahoo.com. We're happy to help ensure you have the best experience possible.